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Using “/invite” in chat and typing in their battletag is a possible workaround ![]() Some players may be unable to invite their friends or recent players using the Social UI due to an in-game error stating they are on a different version Some players to fall through the map when spawning in the Bounty Hunter Arcade mode We have seen relogging into the game resolve this issue in most cases, and we will continue to work towards a complete fix. UPDATE: These cases are almost certainly related to our new First Time User Experience (FTUE) flow incorrectly being applied to existing players. Incorrectly Locked Heroes and Items for Existing Players. ![]() In all cases, no player data has been wiped or lost, and we will continue to monitor this issue. ![]() If you’re experiencing this issue, please perform your account merge if you’ve played Overwatch on multiple platforms previously, and re-login to see if this addresses the problem. In the other half of reported cases for this issue, things are just taking longer than expected for items from the original Overwatch to transfer and populate in Overwatch 2. This is a difficult issue for us to test internally, but we rolled out a UI fix earlier today to make your account merge status clearer. This is understandable because there’s a bug causing the account merge prompt to not show up on some consoles. UPDATE: Half of reports are coming from players who have not yet completed their account merge 3.2k. #Xtrafinder keeps failing and not responding Pc#Players who merged their PC and console accounts are seeing an “Unexpected Server Error." Adding nodes requires replication of data, which inherently adds more pressure to an already stressed system, so we’re doing it slowly to not cause any further disruption. We’re also adding nodes to ease the pressure of our player database being overloaded. #Xtrafinder keeps failing and not responding update#Beyond queues, we’re in progress with another server update that will reduce the occurrences of players being disconnected once they’re already in game. UPDATE: Today we’ve patched a server that is critical to the login experience, this change has increased login reliability. Players are experiencing server disconnects. As a team, we will keep listening to ongoing feedback and will make further adjustments in this area if it is required. If a player is caught engaging in disruptive behavior, their account may be banned whether they have a new account or not. We remain committed to combating disruptive behavior in Overwatch 2-accounts that were not connected to as well as new accounts will still have to meet SMS Protect requirements, which helps to ensure we’re protecting our community against cheating. We will update players once it is in effect. We are working to make this change and expect it to go live on Friday, October 7. Any Overwatch player with a connected account, which includes all players who have played since June 9, 2021, will not have to provide a phone number to play. We have made the decision to remove phone number requirements for a majority of existing Overwatch players. UPDATE: We designed Overwatch 2 to be a live service, which enables us to be responsive to a variety of player feedback. Please see the following update from Blizz: ![]()
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